Responsible Gaming

Gambling Should Be Entertainment

At Royal Reels Casino Australia, we believe gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling more than you can afford to lose, or if gambling is causing stress in your life, please seek help immediately.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. We are committed to preventing underage gambling and take age verification seriously. By accessing our services, you confirm that you are of legal age to gamble in your jurisdiction.

If you are under 18, please do not access gambling services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your behaviour, you may have a gambling problem:

• Chasing losses by gambling more to recover money lost
• Gambling with money intended for bills, rent, or essential expenses
• Hiding your gambling habits from family, friends, or loved ones
• Feeling anxious or irritable when you cannot gamble
• Spending more time and money on gambling than intended
• Neglecting work, school, family, or social responsibilities due to gambling
• Borrowing money to gamble or pay off gambling debts
• Unsuccessful attempts to cut back or stop gambling
• Gambling to escape problems or relieve stress or negative emotions
• Lying to others about the extent of your gambling involvement

If you recognise these signs, seek professional help immediately.

Self-Help Tools & Responsible Gaming Features

We provide tools to help you maintain control over your gambling:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
• Loss Limits: Set a maximum amount you are willing to lose in a given period
• Reality Checks: Receive reminders during your gaming session about how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Session Time Limits: Set automatic session timers to remind you to take breaks
• Account Closure: Request to close your account if you need to step away from gambling

To access these features, please contact our customer support team or visit your account settings.

Support Organisations

If you are struggling with problem gambling, professional help is available. Please reach out to one of the following organisations:

Australia

Gambling Help Online
Website: www.gamblinghelponline.org.au
A free, confidential service offering information, support, and referrals for problem gambling in Australia.

United Kingdom

GamCare
Website: www.gamcare.org.uk
Free, confidential support and treatment services for problem gamblers.

GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.

Canada

Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for responsible gambling in Canada.

United States

National Council on Problem Gambling
Website: www.ncpgambling.org
The leading resource for problem gambling information and referrals in the US.

Germany

Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Resources and support information for problem gambling prevention in Germany.

Need Help? Reach Out Today

If you believe you have a gambling problem, or if someone you know does, please do not hesitate to seek professional help. The organisations listed above offer confidential, free support and can connect you with treatment services.

Remember: Help is available, and recovery is possible.

Contact one of the support organisations above, speak to your GP, or call a gambling helpline in your country today.