Contact Us

We are committed to providing exceptional customer support for all your gaming needs. Our dedicated support team is available to assist with account inquiries, payment issues, technical difficulties, and responsible gaming concerns. We maintain multiple communication channels to ensure you receive timely assistance in accordance with Australian Consumer Law and gaming regulations.

Available Support Channels

Our customer service operates through several convenient methods. Live chat provides instant assistance for urgent matters and is available directly through your account dashboard. For detailed inquiries, email us at [email protected] with comprehensive information about your concern. Australian players can also contact our local support line at +61 2 8015 7392 during business hours, Monday through Friday, 9:00 AM to 6:00 PM AEST.

Response Times and Preparation

Live chat responses typically occur within 2-3 minutes during peak hours
Email inquiries receive acknowledgment within 24 hours and resolution within 48-72 hours
Phone support offers immediate assistance during operating hours

Last updated: January 28, 2026